Right choice for New Car Service
The fact is that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking for bargains in the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from Cobra Motors in Sunshine North.
Aquisition of a new car is one of the most sizable investments people usually make, so you need to make sure that you maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The fact is that you are able to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Dealers cannot force you to take the vehicle back to the dealer you bought it from for service or repairs. Provided the work is undertaken to the manfufacturers specifications by a properly trained person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Cobra Motors mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Cobra Motors mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Cobra Motors will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the differences between statutory, manufacturer and express warranties to avoid making the wrong decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So keep an eye out for new car dealers who try to push the addition of “express” or “extended” warranties, often for free, when you buy a new car. Much of the time these ‘augmented’ warranties may include quite explicit restrictions or provisions, and are not always easily understandable. Many times these additional extras provide barely any additional benefits not already given by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.
Such additional extras are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or extra waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:30AM to 5:00PM and Saturdays from 9:00AM to 12:00PM